Do you have a Cancellation Policy?

Yes we do. We understand that life happens and plans can change! We kindly ask that if you need to cancel or reschedule your cleaning appointment, you give us at least 48 hours' notice before your scheduled clean.

Cancellations made with less than 48 hours' notice will be subject to a cancellation fee of 50% of your scheduled service cost. This helps us support our team members who have reserved that time especially for you.

To cancel or reschedule, simply reach out to us by Instagram DM or email and we'll take care of the rest. We always do our best to find a new time that works for you!

Is it okay if my pets are home during my clean?

Absolutely! We love getting to visit your pets. As long as they’re friendly and okay with us being there, we are happy to work with and around them. We have a section on our booking intake form where you can add their name so we know who they are! Feel free to leave instructions on if we can let them out / any other things we should know about them.

I’m sick! What do I do with my appt?

Please reschedule! We completely understand life happens and it’s unpredictable. We would rather we reschedule your appointment than risk one of our team members getting sick. Plus its not ideal having us in your space when you or your family member is needing a sick day off.

Do you bring your own products and tools?

Yes we do! You don’t have to worry about setting anything out for us. Our team brings everything they need.

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Do I need to be home during my clean?

Nope! As long as you leave us a way to get into your space, we will do our thing! It’s easier for us to work in an empty environment. However, this is YOUR home, so if you are home for whatever reason, we are happy to work around you.